Sarcastic Flight Centre Bitch

Flight Centre has forged a reputation of friendly, professional and affordable travel bookers. Here is an exert from the 'About Us' section of their website:

At Flight Centre we are committed to providing great travelat the cheapest available price. Our consultants are experienced,highly trained experts, dedicated to finding the best travel dealfor any destination and any budget. They are widely travelled and enthusiastic about travel.

Everything they are NOT. This is the second time we've dealt with Flight Centre and on both occasions, at different branches, I've found the travel agents incompetent and this time a bitch.

Vman's looking for quotes to fly return from Melbourne to Bacolod. Ingrid, the travel agent, does not hear Bacolod, she hears Borocay, a popular tourist destination in Philippines.

"I'm just going to check Philippine Airlines and not bother with the rest okay?"

Flight Centre 'guarantees the cheapest airfare' and she only wants to check Philippine Airlines? Is that because its the only airline you know flies to Philippines? Vman tells her he wants to fly on the 26th and arrive back on the 13th. She finds us a flight to Manila, but thats the easy job. How about to Bacolod? She tells us she will look for a connecting flight with Philippine Airlines. Ingrid doesn't know it will cost less to book with a local airline.

Ingrid: "You will fly to Borocay on the ..."

Vman: "I don't want to go to Borocay, I want to go to Bacolod"

Ingrid: *LOLs* "Oh yes, Back-o-lod.. You will leave on the 25th.."

Vman: "I want to leave on the 26th"

Ingrid: "What day do you want to fly??? You said the 26th... Your flight departs on the 26th at 1:00am so obviously you will need to leave on the 25th. You need to pack, and be at the airport before 1:00am. Check in needs time. So you will leave on the 26th"

What Gridbitch?? You were wrong. Don't be hasty because we caught you out. She quotes us $1,320. We mention thats too expensive.

GridBitch: Well you ARE flying six different flights

Me: It's still to expensive. We found it cheaper else where. We want the cheapest.

GridBitch: NOooOOOoo, you want the most expensive!

Sarcasm, really? At customers who might actually know better than you. Gridbitch won't learn anything new if she keeps that know-it-all attitude. We tell her we found $500 return on jetstar. She tries to find it online too. she says all jetstar flights will be accessible for her as it is for us. Except she doesnt find it.

She gives us a printed quote for $1,320. She can go shove that up her ass.

GridBitch topped off her fail with incorrect spellings of Philippines on the quote sheets. There were more wrong spellings on the promotional DVD that was playing. Everyone makes spelling mistakes, BUT NOT WHEN YOU'RE TRYING TO BE PROFESSIONAL IN FRONT OF CLIENTS YOU CORRECT WITH YOUR KNOW IT ALL ATTITUDE.

And the only reason why Flight Centre 'guarantees the lowest price' is because they only beat competitors by $1. ONE DOLLAR. Letting competitors do all the work? Fail.

Note to incompetent Flight Centre travel agents:

REFER CUSTOMERS TO

WEBJET.COM